Last Modified: February 25, 2019
PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. If you are a resident of the European Union (EU), you may have additional rights under the EU General Data Protection Regulation (GDPR) with respect to your personal information.
The following discloses Hurricane Labs’ information gathering and dissemination practices for hurricanelabs.com and portal.hurricanelabs.com. Additional terms and conditions, if any, regarding the collection and use of your information may also be provided to you before you sign up for a particular service.
Below you will learn what PII of yours is collected, how and when Hurricane Labs might use your information, how Hurricane Labs protects your information, who has access to your information, and how you can correct any inaccuracies in the information.
Hurricane Labs collects certain information from its users through: a) server log information, b.) cookies, c.) web analytics, and d.) user supplied information. We do not share or sell the information we collect.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
“Data Processor” = a third party that process PII on behalf of and according to the instructions of Hurricane Labs. By utilizing Google Analytics, Google becomes Hurricane Labs Data Processor, while our organization is the data controller.
Hurricane Labs uses Google Analytics to understand Site usage and to provide a positive experience for users. Google Analytics collects information such as the frequency to which users visit the website, what pages they visit when they go to the site, and what other websites they visited prior to coming to the website.
We use this information to help design, develop, and support our Sites, as well as improve our Sites service offerings. To the extent Hurricane Labs uses Google Analytics, Google receives and stores hurricanelabs.com and portal.hurricanelabs.com’s contributed site usage information (such as pages accessed), but it does not receive any individually identifiable or sensitive information as a part of this process.
When ordering or registering on our Sites, as appropriate, you may be asked to enter your Name, Company Name, Email Address, Mailing Address, Telephone Number, Fax Number, Personal Preferences regarding services, Location, or other details to help you with your experience. Our Sites may also have online surveys and questionnaires that ask users for contact and demographic information.
PII will not be disclosed without the user’s prior consent.
We collect personal information that you provide to us through our site. Such information may include: First and last name, company name, business title, email address, IP address, mailing address, telephone and/or fax numbers, personal preferences regarding services, and location.
Business Uses - We use your personal information primarily to facilitate and support ongoing business dealings and interactions with you. This includes to: 1.) proceed and process business transactions with us that you initiate, regarding orders of services; 2.) establish and maintain accounts so that we may provide the requested services requested by your company; 3.) communicate with you and your company about updates, maintenance, or other matters concerning your services; 4.) provide you with the appropriate support and services; 5.) notify you of any changes or updates to policies, procedures, and services; and 6.) respond to inquiries and other necessary information you require about our services. Personal information is required for us to comply with laws and regulations relating to services we provide. We may use information internally to improve and/or develop our services.
Marketing Purposes - With your consent or as otherwise permitted by applicable law, we utilize your personal information for purposes relating to marketing of content and services. This includes to: 1.) send you newsletters, press releases, services announcements, or other similar communications regarding our service offerings; 2.) market or promote our services to you; 3.) solicit input from you regarding improvement of services; 4.) inform you of partner offerings we think your company would benefit from or may be interested in which relate to our services; and 5.) any other purposes that we disclose to you at the time of consent.
Referrals - We may receive personal information about you from third parties, whether that be individuals or partners, who recommend that we contact you for business purposes. We receive such PII because you have consented toward the third party that might share your personal information. The use of that information would only be to see if you are interested in our services, or those of our business partners. If you inform us that you are not interested in these services, we will stop contacting you.
We believe data destruction is important. The information we keep from website forms submitted by visitors is kept for 90 days. In some cases we retain personal data for longer periods of time, if doing so is appropriate and necessary to comply with our legal contracts and obligations, or is otherwise permitted or required by law or regulation.
In order to provide users with greater value, Hurricane Labs may provide links to various third party websites. These third party sites have separate and independent privacy policies. Hurricane Labs therefore assumes no responsibility or liability for content and activities of these linked sites. These destination links are provided only for your convenience, and as such, you may access them at your own risk. However, Hurricane Labs wishes to ensure the integrity of our Sites and their destination links, so any feedback about these sites is welcome. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Hurricanelabs.com and portal.hurricanelabs.com have has security measures in place to protect the loss, misuse, and alteration of the information under Hurricane Labs’ control. Our Sites is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular malware scanning as well.
Personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they have included have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with the Fair Information Practices we will take the following responsive action: should a data breach occur we will notify users within 72 hours. This policy may change from time to time so review it frequently.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. To be in accordance with CAN-SPAM we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from all correspondence.
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. It’s also important to note that we do not allow third party behavioral tracking.
Hurricane Labs reserves the right to change the terms, conditions, and notices under which our Sites are offered, including but not limited to any changes associated with the use of the hurricanelabs.com website or portal.hurricanelabs.com customer portal now or in the future. You are responsible for regularly reviewing these terms and conditions. However, please note that we will give web users the opportunity to opt-out or prohibit new/unrelated uses of their personal information.
Our Sites provide users the opportunity to opt-in to receive communications from Hurricane Labs at the point where Hurricane Labs requests information about the user. In these cases, we process personal data on the consent you grant to us at the time we collect such data. When we process personal data based on your consent, it will be indicated to you at the point and time of collection.
We also give users the contact options listed below for opting-out, changing, and/or removing their information from Hurricane Labs’ database (subject to reasonable frequency limitations, which Hurricane Labs has established as three or fewer requests per year). We may provide web pages or other methods on our Sites through which you can update subscription preferences. You can also contact us at firstname.lastname@example.org to update your Personal Information or change your preferences.
If you receive marketing email communications from us, you may also opt-out of receiving future email marketing communications by following the opt-out instructions within the email. Please note that we reserve the right to send certain communications regarding transactions you initiate, your customer account, your use of our sites, or other business matters, and that these communications may be unaffected if you choose to opt-out from marketing communications.
In accordance with our routine record keeping and applicable law, we may delete certain records that contain your personal information. We are under no obligation to store such information indefinitely, and we disclaim any liability arising out of, or relating to, the destruction of that information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. Also, if you have posted any submissions to a community forum, these communications generally cannot be removed.
You can send e-mail to: email@example.com
You can call the following telephone number: (888) 276-4106
You can send mail to the following postal address:
4511 Rockside Rd., Suite 100
Independence, OH 44131
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